Frequently asked questions
Plain answers to the things people ask most. For the formal wording, see the Terms and Privacy pages.
Why do courses have an access period?
Right now, in the platform's early days, every course comes with an access period. There are a few honest reasons: it nudges you to actually finish (we've all bought a pile of courses and let them sit); courses keep getting updated, so access ties into upkeep and revisions; and a time limit lets us keep prices low and approachable while the catalog is small. As the content settles, windows will get longer — and some courses will eventually offer lifetime access. The exact number of days is shown on each course before you buy.
Why is pricing split so finely (course / section / lesson / material)?
Because we were budget-strapped students too, and we know the frustration of wanting just a few parts of a course but having to buy the whole thing. So you can buy only what you actually need — a whole course, a section, a single lesson, even one set of materials. Buy a course or a section and any lessons later added within its scope are included at no extra cost.
Can I get a refund?
Talk to us first. If you hit a technical problem, were charged in error, or aren't happy with a course, reach out and we'll help on a case-by-case basis, within reason. That said, courses are digital content delivered and unlocked immediately, so the statutory 7-day cooling-off right for distance sales doesn't apply once you unlock them.
Does buying a lesson include its materials?
Yes. Buying a lesson gives you the materials attached to it; buying a whole section or course covers the materials of every lesson within it. You can also buy an individual material on its own.
Why debug with an instructor when I can just ask AI?
Ask the AI first — seriously. For a typo or a quick syntax question it's faster than any human, and we'd rather you not pay to ask what a model answers in seconds. Where a mentor earns their keep is the things AI is bad at: when you don't even know the right question to ask; when the AI hands you three confident, contradictory answers and you can't tell which is right; or when the bug isn't in the snippet you pasted but in how the whole thing fits together. An instructor works against your actual repository, sees the full context, and tells you why something breaks instead of just patching it — and pushes back on a shaky design rather than cheerfully agreeing. The goal isn't to turn the red green; it's that you understand it well enough not to need to ask next time.
Are my questions public?
No. Unlike the public comment sections on most platforms, Q&A here is private — it happens through your own GitHub repository, visible only to you and the instructor. Ask anything, freely.
What is GitHub collaboration, and how does it work?
Some courses offer collaboration through GitHub: you link your own (private) repository and we add the instructor as a collaborator, so code reviews and issue discussions happen right on your code. For eligible courses it's granted automatically on purchase; others go through a quick manual review — the course page shows which before you buy. It's also how the private Q&A above happens.
What do "Coming soon" and "I'm interested" mean?
Some courses are still planned or in production — we mark them “coming soon” so you can see what's ahead. If one interests you, sign in and tap “I'm interested”: it's one of the things we factor into planning production, though it doesn't determine launch order. You can undo it anytime. Expressing interest does not sign you up for emails — you can then separately choose “Notify me” to get a single email when the course launches (this needs an email on your account). We send that email only once; when the course goes live the notification is done, so there's nothing to unsubscribe from afterwards.
How can I pay?
Payments are handled by our payment provider — currently ECPay, and we may add others over time. Your card details are entered with the provider; we never store your full card number. Each payment method has a minimum and a maximum amount set by the provider (card 6–200,000 TWD, ATM transfer 16–49,999 TWD, convenience-store code 34–6,000 TWD); an order outside the range of the method you pick may not be payable, and the checkout tells you when that is so.
What if I genuinely can't afford it?
Don't let cost be the only barrier — especially if you're a student who really wants to learn something here but can't justify the price. Reach out through Contact and tell me your situation; I read these myself and will do what I can, case by case.